Terms of Service

Last updated: 9/29/2025

Important Medical Disclaimer

HAND: Mindset is NOT a medical device and does not provide medical advice, diagnosis, or treatment.

This app is designed for wellness tracking and self-reflection only. It is not a substitute for professional mental health care, therapy, or medical treatment.

If you are experiencing a mental health crisis, suicidal thoughts, or need immediate help:

  • Call 988 (Suicide & Crisis Lifeline) in the US
  • Text "HELLO" to 741741 (Crisis Text Line)
  • Go to your nearest emergency room
  • Contact your healthcare provider immediately

Acceptance of Terms

By using HAND: Mindset ("the Service"), you agree to these Terms of Service. If you don't agree with any part of these terms, please don't use our service.

Age Requirements

Minimum Age: 16 Years

You must be at least 16 years old to use HAND: Mindset. Users under 18 should have parental guidance when discussing mental health topics.

Parental Consent

If you're under 18, we recommend discussing your use of mental health apps with a parent, guardian, or healthcare provider.

Subscription Terms

Plan Types

Free

Basic mood tracking and journaling

Plus ($7.99/month)

AI journal analysis and insights

Premium ($14.99/month)

AI Coach, exports, and weekly digest

Billing & Cancellation

  • • Subscriptions auto-renew monthly unless cancelled
  • • Cancel anytime through Settings → Billing or Stripe Customer Portal
  • • Cancellation takes effect at the end of your current billing period
  • • No refunds for partial months, but you keep access until period ends
  • • Failed payments may result in service suspension after 7 days

Price Changes

We may change subscription prices with 30 days notice via email. Existing subscribers keep their current price for 6 months after any increase.

Acceptable Use

Permitted Uses

  • • Personal mood tracking and journaling
  • • Self-reflection and wellness monitoring
  • • Sharing insights with your healthcare providers
  • • Exporting your own data

Prohibited Uses

  • • Using the service for anyone other than yourself
  • • Attempting to access other users' data
  • • Reverse engineering or copying our AI models
  • • Automated data scraping or bulk operations
  • • Sharing account credentials with others

Limitation of Liability

Service Limitations

HAND: Mindset is provided "as is" without warranties. We are not liable for:

  • Medical decisions made based on app data
  • Service interruptions or data loss
  • Accuracy of AI-generated insights
  • Third-party service failures (Stripe, email, etc.)

Maximum Liability

Our total liability is limited to the amount you paid for the service in the 12 months before the incident, or $100, whichever is less.

Data Ownership & Privacy

Your Data Rights

  • • You own all your mood and journal data
  • • You can export or delete your data anytime
  • • We never sell or share your personal data
  • • See our Privacy Policy for complete details

Service Data

We retain anonymized, aggregated usage statistics to improve the service. This data cannot be linked back to individual users.

Changes to Terms

We may update these terms occasionally. Significant changes will be announced via email and in-app notifications 30 days before taking effect. Continued use after changes constitutes acceptance of the new terms.

Contact & Disputes

Contact Information

Email: legal@handmindset.app

Support: support@handmindset.app

Response Time: Within 5 business days

Governing Law

These terms are governed by the laws of [Your State/Country]. Disputes will be resolved through binding arbitration when possible.

These terms are effective as of 9/29/2025.

By using HAND: Mindset, you acknowledge that you have read and agree to these terms.